TQM
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Kaizen Taken from the Japanese words kai and zen where kai means
change and zen means good. The popular meaning is continuous improvement of all
areas of a company not just quality.
Key Performance Indicators KPI refers to the short list of
measurable parameters that will indicate how well the business is doing at
attaining its goals. In a manufacturing quality scenario, this may be the amount
of scrap or rework that gets metered. In a service quality scenario, such as an
insurance company, this may be the open inventory of unprocessed claims. In
brand management, market share in itself and in comparison with competing brands
is sure to be relevant. In logistics, on time deliveries, empty return loads, or
missing items are candidate indicators.
KJ method Another name for the affinity diagram, after its
inventor, Kawakita Jiro.
Knowledge
Management The leveraging of collective wisdom to increase
responsiveness and innovation.
Life cycle methodology.
The use of any one of several structured
methods to plan, design, implement, test. and operate a system from its
conception to the termination of its us. See: waterfall model.
Line Charts Charts used to track the
performance without relationship to process capability or control
limits.
Logic analysis.
(IEEE) Evaluates the safety-critical equations, algorithms, and control logic of
the software design. (2) Evaluates the sequence of operations represented by the
coded program and detects programming errors that might create
hazards.
Lower Control
Limit A horizontal dotted line plotted on a control chart which
represents the lower process limit capabilities of a process.