"It is not the strongest of the species that survive, nor the most intelligent, but the one most responsive to Change" - Darwin

EFQM 2020

Since its inception, the EFQM Model has provided a blueprint for organisations across and beyond Europe to develop a culture of improvement and innovation. Now, through the application of up-to-date content, insightful data, a new language and a fresh look at megatrends and various global shifts that are reshaping the world we live in, the EFQM Model provides a modern reflection of what good looks like right now. To co-create the new EFQM Model, we surveyed nearly 2000 change experts, facilitated 24 workshops internally, spoke face to face with leaders in over 60 diverse organisations and created a core team of experts and contributors from across industries and academia. Through this unique collaboration, we were able to craft, prototype and perfect a flexible framework that may fit for purpose and which helps organisations recode their ways of working, both in the short and long term.
Built on design thinking, the new Model has shifted from being a simple assessment tool to one that offers a vital framework and methodology to help with the changes, transformation, and disruption that individuals and organisations face every day.
Simply put, the EFQM Model will help your organisation achieve success by measuring where you are on the path to creating sustainable value. It will help you understand the gaps and possible solutions available, empowering you to progress and significantly improve your organisational performance.
Introducing the EFQM Model 2020

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