"It is not the strongest of the species that survive, nor the most intelligent, but the one most responsive to Change" - Darwin

Partnership and Resources : Criterion 4

How the organisation plans and manages its external partnerships and internal resources in order to support its Policy and Strategy and the effective operation of its processes.

    4e. How Information and knowledge are managed.

  • Collecting, structuring and managing information and knowledge in support of policy and strategy
  • Providing appropriate access, for both internal and external users, to relevant information and knowledge.
  • Assuring and improving information validity, integrity and security.
  • Cultivating, developing and protecting unique intellectual property in order to maximise customer value.
  • Seeking to acquire, increase and use knowledge effectively.
  • Generating innovative and creative thinking within the organisation through the use of relevant information and knowledge resources.
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